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BARGAIN ITEM PRODUCT RETURN POLICY
Wig Aisle is glad to offer items that we consider to be a “Bargain" at deeply reduced prices.
Overstock Deals allow us to provide our customers with new and closeout items at a substantially reduced price. The items in this department of our store are in new condition or new Items for which we have excess stock. Some new items are also offered as overstock due their outer product packaging having damage.
Please also be advised that Overstock items are returnable only when a return is requested within 5 days of delivery. The buyer is responsible for return shipping cost for overstock items. The buyer also accepts that by purchasing an item identified as an “Overstock Item” that after 5 days from delivery the sale is final and not returnable.
PRODUCT RETURN POLICY
Wig Aisle is committed to providing each customer with quality products and exceptional customer service. We value you as a customer and appreciate your business. Our desire is that you are satisfied with the items that you purchase. Therefore we have implemented a return policy that allows you to return items for which you are not satisfied.
In order to verify your account, requests for returns will only be honored through communication received from your Buyer's account on the marketplace on which your order was placed.
WE ACCEPT RETURNS ON ITEMS WITHIN 30 DAYS OF DELIVERY. Returned items must be in new condition and include all original product packaging, product packing materials and accessories.
The exact terms of our Return Policy may vary slightly among individual marketplaces. Therefore to read our full Product Return Policy for each specific marketplace click the link below. Next select the "Returns" link found in the marketplaces footer area at the bottom of the page.
When returning orders it is important that you first contact us and request to return your order. You will be provided with instructions and the correct return center address for your order. Log into your marketplace buyer account and view your order history page to initiate the returns process.
Otherwise use the following link to access our Request a Return Form to contact us.
PREPARING YOUR SHIPMENT FOR RETURN
If your item's packaging consist of a cardboard surround (2-1/2" or less in thickness) in a plastic bag, please feel free to use a poly mailer.
If the item's packaging is a box (such as Estetica Designs, Henry Margu, etc. styles) use a box to return your order.
Use a return container (poly mailer or box) that is large enough for your item to fit in without you having to compress it. Compressing the item will result in damage to the product. Also, DO NOT APPLY ANY TAPE to the product packaging. This will result in a restocking fee.
Each respective Marketplace's Refund Policies apply and include the following provisions.
Wig Aisle is committed to providing each customer with quality products and exceptional customer service. We value you as a customer and appreciate your business. We understand that you may no longer want an item received and would like to be refunded as soon as possible. Therefore we have implemented a Refund Policy to expedite the refund of your order.
Per Marketplace policy, orders fulfilled by Wig Aisle (not by the Marketplace itself) must be received by Wig Aisle before a refund is issued. Refunds are then processed within a time-frame established by the Marketplace's Refund Policy.
In an effort to provide you with a refund sooner, Wig Aisle will issue refunds in advance of your shipments actual return. You must use the pre-paid return label provided or provide your valid tracking number that indicates your order is actively in transit back to the return address Wig Aisle provided when your return request was authorized.
Order's that are returned to addresses other than the return location provided by Wig Aisle during the return authorization process cannot receive a refund.
Wig Aisle reserves the right to not provide pre-delivery refunds for buyers who have established any history (with Wig Aisle) for items that were returned in a condition not complaint with our Product Return Policy. Or at any other time and for any reason at our discretion.
We offer the following opportunities to save on shipping.
Receive Free Shipping when you spend a minimum of $100.00.
HOLIDAY SHIPPING SCHEDULE
There is no regular mail delivery/pickup or carrier retail services on the holidays set forth in the calendar below. Also, inventory movement from suppliers may also affect the delivery of orders.
Therefore, orders requiring delivery before a holiday placed 10-business days in advance.
* Visit the UPS and USPS and FEDEX Shipping Service Schedules.
HOW SHIPPING AND DELIVERY DATES ARE CALCULATED
OUR GOAL IS TO PROCESS AND SHIP YOUR ORDER IMMEDIATELY. However if an issue arises that affects the immediate shipment of your order, we will need to resolve it first. Therefore we inform you at the time your order is placed of a date range that we are confident that we can provide your order. This includes any additional time that may be necessary to resolve most order processing issue that may develop. Most orders however are shipped and delivered earlier than the date range we specify.
EXPEDITED Orders ship within 1 to 2 business days.
STANDARD Orders ship within 2 to 4 business days.
MARKETPLACE Orders that are fulfilled directly by the marketplace (such as Amazon Prime, etc.) are subject to the time-frames established by each individual fulfillment service offered by the marketplace.
We calculate delivery estimates by taking the estimated shipping date and adding the transit time (the time it takes a package to travel from our facilities to your destination address), based on the shipping speed you've chosen.
For example, if you order an item that is listed as "Usually ships in 2-4 days" and select standard U.S. shipping (which typically has a transit time of 3-5 business days), you can use the chart above to determine that your order should arrive 5-8 business days after you place it.
We offer free and flat rate shipping fees. Please note that shipping rates may vary from those listed below within individual marketplace.
Orders under $100 ship at a flat rate of $6.99 via Standard Shipping Service.
Orders over $100 ship free via Standard Shipping Service.
Expedited orders ship at a flat rate of $12.99.
Most orders will ship via a carrier (USPS, UPS or FEDEX) of our selection. If however your address has special requirements, we encourage you to contact us as soon as your order is placed so that we can accomodate any special needs.
New Year’s Day
MLK, Jr. birthday (observation Monday varies)
Presidents Day (observation Monday varies)
Easter (observation Sunday varies)
Memorial Day (observation Monday varies)
Juneteenth (observation Monday varies)
Day Before Independence Day
Labor Day (observation Monday varies)
Veterans’ Day (observation day varies)
Day After Christmas Day
Our store is hosted on independant marketplaces (e.g. Amazon, eBay, etc.) that are not affliated with our company. These marketplaces provide us with the online e-commerce platform that allows us to sell our products and services to you. For your privacy and security your personal and payment information are accessible, stored and managed only by you within your prefered marketplace account(s). Please refer to each marketplace for a complete list of payment methods accepted. Following are just a few of the most commonly accepted payment methods available.
Sales tax is not separately calculated and collected in connection with items ordered from Wig Aisle unless explicitly indicated as such in the ordering process. Items ordered from Wig Aisle may be subject to tax in certain states, based on the state to which the order is shipped. If an item is subject to sales tax, in accordance with state tax laws, the tax is generally calculated on the total selling price of each individual item, including shipping and handling charges, gift-wrap charges and other service charges, less any applicable discounts. If tax is separately calculated and collected in connection with items ordered from Wig Aisle, the tax amounts that appear during the ordering process are estimated - the actual taxes that will be charged to your credit card will be calculated at the time your order is processed and will appear in your order confirmation notification.
Third Party Marketplaces
Our store is hosted on independent marketplaces (e.g. Amazon, eBay, etc.) that are not affliated with our company. The marketplaces provide us with the online e-commerce platform that allows us to sell our products and services to you. When utilizing a marketplace the Terms of the respective marketplace supercedes our terms. Where a term exists within our policy and no such term exists in the marketplace policy our term shall be considered included.
All content included on this site, such as text, graphics, logos, button icons and images, is our property or the property of our content suppliers and protected by United States and international copyright laws. All software used on this site is our property or the property of our service provider or its suppliers and protected by United States and international copyright laws.
License and Site Access
We grant you a limited license to access and make personal use of this site and not to download (other than page caching) or modify it, or any portion of it, except with our express written consent. This license does not include any resale or commercial use of this site or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of this site or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools. This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without our express written consent. You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) without our express written consent. You may not use any meta tags or any other "hidden text" utilizing our name or trademarks without our express written consent. Any unauthorized use terminates our permission or license.
Comments, Communications, and Other Content
Visitors may submit reviews, suggestions, ideas, comments, questions, or other information, so long as the content is not illegal, obscene, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, or otherwise injurious to third parties or objectionable and does not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of "spam." You may not use a false e-mail address, impersonate any person or entity, or otherwise mislead to the origin of the content. We reserve the right (but not the obligation) to remove or edit such content.
If you do post content or submit material, and unless we indicate otherwise, you grant us a nonexclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media. You grant us and our sublicensees the right to use the name that you submit in connection with such content, if they choose. You represent and warrant that you own or otherwise control all of the rights to the content that you post; that the content is accurate; that use of the content you supply does not violate this policy and will not cause injury to any person or entity; and that you will indemnify us and all other MarketPlaces on which the associated content is listed for all claims resulting from content you supply. We have the right but not the obligation to monitor and edit or remove any activity or content. We take no responsibility and assume no liability for any content posted by you or any third party.
We attempt to be as accurate as possible. However, we do not warrant that product descriptions or other content of this site are accurate, complete, reliable, current, or error-free. If a product is not as described, your sole remedy is to return it in unused condition.
Disclaimer of Warranties and Limitation of Liability
THIS SITE AND ALL INFORMATION, CONTENT, MATERIALS, PRODUCTS AND SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THIS SITE ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, UNLESS OTHERWISE SPECIFIED IN WRITING. WE MAKE NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THIS SITE OR THE INFORMATION, CONTENT, MATERIALS, PRODUCTS OR SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THIS SITE, UNLESS OTHERWISE SPECIFIED IN WRITING. YOU EXPRESSLY AGREE THAT YOUR USE OF THIS SITE IS AT YOUR SOLE RISK.
TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. WE DO NOT WARRANT THAT THIS SITE; INFORMATION, CONTENT, MATERIALS, PRODUCTS OR SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THIS SITE; THEIR SERVERS; OR E-MAIL SENT FROM US ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. WE WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS SITE OR FROM ANY INFORMATION, CONTENT, MATERIALS, PRODUCTS (INCLUDING SOFTWARE) OR SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THIS SITE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES, UNLESS OTHERWISE SPECIFIED IN WRITING.
CERTAIN STATE LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MIGHT HAVE ADDITIONAL RIGHTS.
By visiting our site, you agree that the laws of the state of Ohio, without regard to principles of conflict of laws, will govern these Terms and any dispute of any sort that might arise between us.
Any dispute relating in any way to your visit to our site or to products or services sold or distributed by us in which the aggregate total claim for relief sought on behalf of one or more parties exceeds $7,500 shall be adjudicated in any state or federal court in Riverside County, Ohio, and you consent to exclusive jurisdiction and venue in such courts.
Site Policies, Modification, and Severability
WigAisle.com cares deeply about the privacy of its visitors and users, and is fully committed to protect their personal information and use it properly in compliance with data privacy laws. This policy describes how we may collect and use personal information, and the rights and choices available to our visitors and users regarding such information.
Third Party Marketplaces