BARGAIN ITEM PRODUCT RETURN POLICY
Wig Aisle is glad to offer items that we consider to be a “Bargain" (aka "Warehouse Deals" and "Overstock Deals") at deeply reduced prices.
Warehouse Deals allow us to provide our customers with items at the lowest price possible. These items fall into two categories; new unopened items at a deeply reduced price or returned items in like new or very good condition. Refer to the description on the product page of the actual item being sold for any additional information regarding the item's condition.
Warehouse Deal items that are not in a condition for sell are simply not offered by Wig Aisle. They are donated or discarded. We inspect all items prior to making them available for sale to determine if the item is in a condition for sale. Please be advised that a warehouse deal item may contain a condition not identified in the product’s description.
Please also be advised that Warehouse Deals are not returnable. The buyer accepts that the sale is final and not returnable when purchasing an item identified as a “Warehouse Deal” .
Overstock Deals allow us to provide our customers with new and closeout items at a substantially reduced price. The items in this department of our store are new Items for which we have excess stock. Some new items are also offered as overstock due their outer product packaging having damage.
Please also be advised that Overstock items are returnable only when a return is requested within 5 days of delivery. The buyer is responsible for return shipping cost for overstock items. The buyer also accepts that by purchasing an item identified as an “Overstock Item” that after 5 days from delivery the sale is final and not returnable.
The sale is final and not returnable for both "Warehouse and Overstock Deals" that are purchased via a "Flash Sale".
PRODUCT RETURN POLICY
Wig Aisle is committed to providing each customer with quality products and exceptional customer service. We value you as a customer and appreciate your business. Our desire is that you are satisfied with the items that you purchase. Therefore we have implemented a return policy that allows you to return items for which you are not satisfied.
In order to verify your account, requests for returns will only be honored through communication received from your Buyer's account on the marketplace on which your order was placed.
WE ACCEPT RETURNS ON ITEMS WITHIN 30 DAYS OF DELIVERY. Returned items must be in new condition and include all original product packaging, product packing materials and accessories.
The exact terms of our Return Policy may vary slightly among individual marketplaces. Therefore to read our full Product Return Policy for each specific marketplace click the link below. Next select the "Returns" link found in the marketplaces footer area at the bottom of the page.
When returning orders it is important that you first contact us and request to return your order. You will be provided with instructions and the correct return center address for your order. Log into your marketplace buyer account and view your order history page to initiate the returns process.
Otherwise use the following link to access our Request a Return Form to contact us.
PREPARING YOUR SHIPMENT FOR RETURN
Buyers are responsible for return shipping. Therefore we want to help you minimize the cost for returning your item. If your item's packaging consist of a cardboard surround (2-1/2" or less in thickness) and a plastic bag, please feel free to use a poly mailer. If the product packaging is over 2-1/2" thick or is a box (such as Estetica Designs, Henry Margu & Forever Young styles) use a box to return your order.
We allow the use of a poly mailer that is large enough for your item to fit within without you having to compress it. Compressing the item will result in pre-mailing damage to the product's packaging and result in a restocking fee. If necessary NEATLY wrap and SECURELY tape your uncompressed product package with a HEAVY DUTY poly (or THICK kraft paper) wrapping material. DO NOT APPLY ANY TAPE to the product packaging itself.
We suggest using the USPS FIRST CLASS MAIL service to return your item. Most items will ship for below 1 pound and have a total dimensional package length (length + width + height) less than 84 inches. This will result in a shipping cost of approximately $5.00. This shipping services provides a tracking number. Packages over 1 pound will incur additional charges.
However please be advised that this is only a suggestion. It is entirely your choice and decision to choose a shipping method that works best for you.
Each respective Marketplace's Refund Policies apply and include the following provisions.
Wig Aisle is committed to providing each customer with quality products and exceptional customer service. We value you as a customer and appreciate your business. We understand that you may no longer want an item received and would like to be refunded as soon as possible. Therefore we have implemented a Refund Policy to expedite the refund of your order.
Per Marketplace policy, orders fulfilled by Wig Aisle (not by the Marketplace itself) must be received by Wig Aisle before a refund is issued. Refunds are then processed within a time-frame established by the Marketplace's Refund Policy.
In an effort to provide you with a refund sooner, Wig Aisle will issue refunds in advance of your shipments actual return. You must provide a valid tracking number that indicates your order is actively in transit back to the return address Wig Aisle provided when your return request was authorized.
Order's that are returned to addresses other than the return location provided by Wig Aisle during the return authorization process cannot receive an expedited refund.
Wig Aisle reserves the right to not provide pre-delivery refunds for buyers who have established any history (with Wig Aisle) for items that were returned in a condition not complaint with our Product Return Policy. Or at any other time and for any reason at our discretion.
We offer the following opportunities to save on shipping.
Receive Free Shipping when you spend a minimum of $35.00 (military $25, or $19 at our exclusive boutique).
Buy any 2 or more items and get free Standard Shipping (3 - 5 business day delivery) with no order minimum. Enter the coupon code BARGAINS at checkout.
HOLIDAY SHIPPING SCHEDULE
There is no regular mail delivery/pickup or carrier retail services on the holidays set forth in the calendar below. Also, inventory movement from suppliers may also affect the delivery of orders.
Therefore, unless otherwise indicated on the Product's Detail page or during the checkout process, orders requiring delivery 1-business day prior to the dates below must be placed 7-business days in advance (5 business days for expedited orders).
HOW SHIPPING AND DELIVERY DATES ARE CALCULATED
OUR GOAL IS TO PROCESS AND SHIP YOUR ORDER IMMEDIATELY. However if an issue arises that affects the immediate shipment of your order, we will need to resolve it first. Therefore we inform you at the time your order is placed of a date range that we are confident that we can provide your order. This includes any additional time that may be necessary to resolve most order processing issue that may develop. Most orders however are shipped and delivered earlier than the date range we specify.
EXPEDITED Orders ship within 1 to 2 business days.
STANDARD Orders ship within 2 to 3 business days.
FREE STANDARD Orders ship within 2 to 4 business days.
MARKETPLACE Orders that are fulfilled directly by the marketplace (such as Amazon Prime or Fulfilled by Sears, etc.) are subject to the time-frames established by each individual fulfillment service offered by the marketplace.
We calculate delivery estimates by taking the estimated shipping date and adding the transit time (the time it takes a package to travel from our facilities to your destination address), based on the shipping speed you've chosen.
For example, if you order an item that is listed as "Usually ships in 2-3 days" and select standard U.S. shipping (which typically has a transit time of 3-5 business days), you can use the chart above to determine that your order should arrive 5-8 business days after you place it.
Listed below are shipping details for Wig Aisle, including the geographies shipped to, the service level offered, and the prices charged. Please note that shipping rates may vary from those listed below within individual marketplace.
Most orders will ship via a carrier (USPS, UPS or FEDEX) of our selection. If however your address has special requirements, we encourage you to contact us as soon as your order is placed so that we can accomodate any special needs.
New Year’s Day
MLK, Jr. birthday (observed)
Presidents Day (observed)
Day Before Independence Day
Veterans’ Day (observed)
Day After Christmas Day
New Year’s Day
Our store is hosted on independant marketplaces (e.g. Amazon, Sears, etc.) that are not affliated with our company. These marketplaces provide us with the online e-commerce platform that allows us to sell our products and services to you. For your privacy and security your personal and payment information are accessible, stored and managed only by you within your prefered marketplace account(s). Please refer to each marketplace for a complete list of payment methods accepted. Following are just a few of the most commonly accepted payment methods available.
Sales tax is not separately calculated and collected in connection with items ordered from Wig Aisle unless explicitly indicated as such in the ordering process. Items ordered from Wig Aisle may be subject to tax in certain states, based on the state to which the order is shipped. If an item is subject to sales tax, in accordance with state tax laws, the tax is generally calculated on the total selling price of each individual item, including shipping and handling charges, gift-wrap charges and other service charges, less any applicable discounts. If tax is separately calculated and collected in connection with items ordered from Wig Aisle, the tax amounts that appear during the ordering process are estimated - the actual taxes that will be charged to your credit card will be calculated at the time your order is processed and will appear in your order confirmation notification.
Third Party Marketplaces
Our store is hosted on independant marketplaces (e.g. Amazon, Sears, etc.) that are not affliated with our company. The marketplaces provide us with the online e-commerce platform that allows us to sell our products and services to you. When utilizing a marketplace the Terms of the respective marketplace supercedes our terms. Where a term exists within our policy and no such term exists in the marketplace policy our term shall be considered included.
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CERTAIN STATE LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MIGHT HAVE ADDITIONAL RIGHTS.
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Any dispute relating in any way to your visit to our site or to products or services sold or distributed by us in which the aggregate total claim for relief sought on behalf of one or more parties exceeds $7,500 shall be adjudicated in any state or federal court in Riverside County, Ohio, and you consent to exclusive jurisdiction and venue in such courts.
Site Policies, Modification, and Severability
WigAisle.com cares deeply about the privacy of its visitors and users, and is fully committed to protect their personal information and use it properly in compliance with data privacy laws. This policy describes how we may collect and use personal information, and the rights and choices available to our visitors and users regarding such information.
Third Party Marketplaces