CUSTOMER CARE

 

Have any questions or concerns ? We’re always ready to help! Call us at 888-944-7799

or send us an email at info@wigaisle.com

FAQ

 
How do I track my order?
 

When your order is shipped you will be provided with a tracking number. You can view the progress of your order's transit by entering the tracking number on the courier's website. You can also view it by selecting the tracking link next to the order on your marketplace account order history page.

 

GO TO A MARKETPLACE >

 

 

 

What are your delivery options?
 

We offer Standard and Expedited delivery options for most products that we sell. Most orders will ship via a carrier (USPS, UPS or FEDEX) of our selection.  If however your address has special requirements, we encourage you to contact us as soon as your order is placed so that we can accomodate any special needs.

 

READ FULL POLICY >

 

 

 

How do I return an item?
 

When returning orders it is important that you first contact us and request to return your order.  You will be provided with instructions and the correct return center address for your order.  Log into your marketplace buyer account and view your order history page to initiate the returns process.

 

GO TO A MARKETPLACE >

 

 

Otherwise use the request a return.form to contact us.

 

REQUEST A RETURN >

 

 

 

 

Do you have any savings coupons?
 

Choose a promotional offer that works best for you and discover more ways to save.

 

VIEW OUR PROMOTIONS >

How can I contact your couriers?
 

We ship via the following couriers. Logistics information and policies can be found on each couriers individual websites.

 

 

 

 

Do you provide International delivery?
 

We ship to Canada and to US Protectorates.

 

READ SHIPPING RATES >

 

 

 

What is your returns policy?
 

Wig Aisle is committed to providing each customer with quality products and exceptional customer service. We value you as a customer and appreciate your business. Our desire is that you are satisfied with the items that you purchase. Therefore we have implemented a return policy that allows you to return items for which you are not satisfied.

 
READ FULL POLICY >

 

 

 

How do I select the correct wig for me?

 

Choosing the correct wig for you involves many different factors.  Are you wearing a wig for fashion, convenience, fun or medical neccessity. Visit our Information Center to get started learning the basics.

 

READ MORE ABOUT WIGS >

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